Our Story

We believe support
should be effortless

ChatMox started with a simple idea: what if small businesses could offer the same quality support experience as enterprise companies, without a 50-person team?

Customer-first

We build every feature by asking: does this actually help a business serve their customers better? If the answer isn't yes, we don't build it.

Radical transparency

Honest pricing, no dark patterns, no selling your data. We say what we do and do what we say. In our product, our policies, and our communications.

Simplicity wins

Support software has gotten too complex. We believe powerful shouldn't mean complicated. ChatMox is built to be set up in minutes and understood by everyone.

2,000+

Businesses worldwide

12M+

Conversations handled

80%

Average ticket deflection

4.8★

Average CSAT score

Where we work

A remote-first team spread across three continents, united by one mission: make support effortless for every business on earth.

ChatMoxMaking support effortlessDeployChatMox Dashboard1,284Chats79%Deflected4.8★CSAT1.4sResp.index.ts✓ build OK🤖Q4 Goals
Remote-first culture 3 continents, 12 time zones 28 people and growing

Join us on our mission

We're hiring talented people who want to make AI-powered support accessible to every business on earth.